Home > Support and Services > Community Support & Care Services
Community Support and
Care Services
When you or your loved one is diagnosed with dementia, you may not know where to begin to seek help and support. This can lead to feelings of helplessness, worry, and confusion.
Fortunately, there are various community resources and services for older adults, individuals with dementia, and their caregivers, as well as resources that connect you with these services.
Community Support and Care Services
When you or your loved one is diagnosed with dementia, you may not know where to begin to seek help and support. This can lead to feelings of helplessness, worry, and confusion.
Fortunately, there are various community resources and services for older adults, individuals with dementia, and their caregivers, as well as resources that connect you with these services.
On this page:
1. Service Navigation |
5. Adult Day Programs |
2. Financial Support |
6. Long-term Care Home |
3. Memory Clinics |
7. Palliative Care |
4. Home Care |
Service Navigation
Contacting organizations and asking for information and referral services is a great first step when seeking support. They can help identify you and your loved one’s needs, provide more information, and refer you to the appropriate services based on your needs.
Information and Referral Services in Different Provinces:
Ontario
- Yee Hong: Information and Referral Services (provide Cantonese and Mandarin services)
Contact no.: 416-412-4570 - Sinai Health: Community Services Directory for Chinese Speaking Older Adults (P.7-8)
Contact no.: 416-586-4800 - Toronto Dementia Network: List of information and referral services
Contact no.: 416-322-6560 - Carefirst: Community Support Services (provide Cantonese and Mandarin services)
Contact no.: 416-646-5108 - Eastview Neighbourhood Community Centre: Seniors Program: Information and Referral (provides Cantonese and Mandarin services)
Contact no.: 416-392-1750 - Trans Care: Case Management Services (provides Cantonese and Mandarin services)
Contact no.: 416-750-9885 - Home and Community Care Support Services: Information & Referral
Contact no.: 310-2222
British Columbia
- Chinese Community Response Network: Resources Card (Chinese)
Contact no.: 604-254-9626 - The British Columbia Association of Community Response Networks: Chinese Local Community Contact List
Contact no.: 604-254-9626 - South Vancouver Neighbourhood House: Older Adults and Seniors Programs: Information and Referral Services (Provide Cantonese and Mandarin services)
Contact no.: 604-324-6212 - 411 Seniors Centre Society: Information and Referral program
Contact no.: 604-684-8171 - West End Seniors’ Network: Information and Referral
Contact no.: 604-669-7339
Alberta
- Calgary Seniors’ Resource Society: Information and Referral Services
Contact no.: 403-266-6200 - Alberta Health Services: Dementia Advice – 811 Health Link
Contact no.: 811 or 866-408-5465 - The Calgary Chinese Elderly Citizens’ Association: Social Service (Provides Cantonese and Mandarin services)
Contact no.: 403-269-6122
Quebec
- Telehealth Intervention Program (TIP-OA): Community Resources – Available Services and Practical Resources
Contact no.: 888-698-8331 - REISA: Health and Social Service Resources for the English-Speaking Seniors in the East end of Montreal
Contact no.: 514-955-8370 ext.2217 - 211 Grand Montreal: Directory of community and social organizations
Contact no.: 211 or 877-211-9933 (East and North of Québec) - Information and Referral Center of Greater Montréal
Contact no.: 514-527-1388
Manitoba
- Government of Manitoba: Manitoba Seniors Guide – By Region
Contact no.: 204-945-3744 - Winnipeg Regional Health Authority: Seniors Resource Finders
Contact no.: 204-926-7000 - A & O: Support Services for Older Adults: Information and Referral
Contact no.: 204-956-6440 - Transcona Council for Seniors: Community information referral service
Contact no.: 204-222-9879
Financial Support
You may encounter financial stress when you or your loved one is diagnosed with dementia. Different provinces or territorial governments have different financial support and government funding programs for individuals with dementia and their caregivers.
Such supports may include federal tax credits, or subsidized services for transportation and/or physical and dental health. Eligibility requirements for each service may vary depending on the provincial government or territorial government and service provider. Some subsidized services may require you to have Canada’s provincial or territorial health plans.
Financial Supports in Different Provinces:
Ontario
- Ministry of Health: Assistive Devices Program
Contact no.: 800-268-6021 - Ministry of Finance: Home Safety Renovation
Contact no.: 800-959-8281 - City of Toronto: Free Dental Care
Contact no.: 311 - The Ontario Seniors Dental Program: Eligible seniors can access free routine dental care
Contact no.: 416-916-0204
British Columbia
- Government of British Columbia: BC Seniors’ Guide
Contact no.: 800-663-7867 - Government of British Columbia: Medical Services Plan (MSP)
Contact no.: 800-663-7867 - Government of British Columbia: Medical Benefits (MSP)
Contact no.: 800-663-7867 - Government of British Columbia: Temporary Reduction of Your Client Rate
Contact no.: 800-663-7867 - Government of British Columbia: Home renovation tax credit for seniors and persons with disabilities
Contact no.: 800-663-7867 - Canadian Red Cross: BC Health Equipment Loan Program
Contact no.: 800-418-1111
Alberta
- Alberta Health Services: Alberta Health Care Insurance Plan (AHCIP)
Contact no.: 811 - Government of Alberta: Health care services covered in Alberta
Contact no.: 800-959-8281 - Government of Alberta: Financial assistance for seniors
Contact no.: 310-0000 - Government of Alberta: Alberta Aids to Daily Living (AADL)
Contact no.: 780-427-0731 - Government of Alberta: Seniors Home Adaptation and Repair Program (SHARP)
Contact no.: 877-644-9992 - Government of Alberta: Dental and Optical Assistance for Seniors
Contact no.: 877-644-9992 - Canadian Red Cross: Alberta Health Equipment Loan Program
Quebec
- Government of Quebec: Optometric service
Contact no.: 800-561-9749 - Government of Quebec: The public prescription drug insurance plan
Contact no.: 800-561-9749 - Government of Quebec: The Financial Assistance Program for Domestic Help Services
Contact no.: 514-873-9504 - Revenu Québec: Independent Living Tax Credit for Seniors
Contact no.: 418-266-1016 - Revenu Québec: Tax Credit for Caregivers
Contact no.: 418-266-1016 - Revenu Québec: Tax Credit for Home-Support Services for Seniors
Contact no.: 418-266-1016 - Revenu Québec: Tax Credit for Senior’s Activities
Contact no.: 418-266-1016
Manitoba
- Government of Manitoba: Manitoba Health Card and Coverage
Contact no.: 204-786-7365 or 204-786-7366 - Government of Manitoba: Health Coverage
Contact no.: 204-786-7365 or 204-786-7366 - Government of Manitoba: Housing & Care Planning
Contact no.: 204-945-3744 - Government of Manitoba: The Manitoba Seniors Home Modification Program
Contact no.: 204-945-3744
Financial Support
You may encounter financial stress when you or your loved one is diagnosed with dementia. Different provinces or territorial governments have different financial support and government funding programs for individuals with dementia and their caregivers.
Such supports may include federal tax credits, or subsidized services for transportation and/or physical and dental health. Eligibility requirements for each service may vary depending on the provincial government or territorial government and service provider. Some subsidized services may require you to have Canada’s provincial or territorial health plans.
Financial Supports in Different Provinces:
Ontario
- Ministry of Health: Assistive Devices Program
Contact no.: 800-268-6021 - Ministry of Finance: Home Safety Renovation
Contact no.: 800-959-8281 - City of Toronto: Free Dental Care
Contact no.: 311 - The Ontario Seniors Dental Program: Eligible seniors can access free routine dental care
Contact no.: 416-916-0204
British Columbia
- Government of British Columbia: BC Seniors’ Guide
Contact no.: 800-663-7867 - Government of British Columbia: Medical Services Plan (MSP)
Contact no.: 800-663-7867 - Government of British Columbia: Medical Benefits (MSP)
Contact no.: 800-663-7867 - Government of British Columbia: Temporary Reduction of Your Client Rate
Contact no.: 800-663-7867 - Government of British Columbia: Home renovation tax credit for seniors and persons with disabilities
Contact no.: 800-663-7867 - Canadian Red Cross: BC Health Equipment Loan Program
Contact no.: 800-418-1111
Alberta
- Alberta Health Services: Alberta Health Care Insurance Plan (AHCIP)
Contact no.: 811 - Government of Alberta: Health care services covered in Alberta
Contact no.: 800-959-8281 - Government of Alberta: Financial assistance for seniors
Contact no.: 310-0000 - Government of Alberta: Alberta Aids to Daily Living (AADL)
Contact no.: 780-427-0731 - Government of Alberta: Seniors Home Adaptation and Repair Program (SHARP)
Contact no.: 877-644-9992 - Government of Alberta: Dental and Optical Assistance for Seniors
Contact no.: 877-644-9992 - Canadian Red Cross: Alberta Health Equipment Loan Program
Quebec
- Government of Quebec: Optometric service
Contact no.: 800-561-9749 - Government of Quebec: The public prescription drug insurance plan
Contact no.: 800-561-9749 - Government of Quebec: The Financial Assistance Program for Domestic Help Services
Contact no.: 514-873-9504 - Revenu Québec: Independent Living Tax Credit for Seniors
Contact no.: 418-266-1016 - Revenu Québec: Tax Credit for Caregivers
Contact no.: 418-266-1016 - Revenu Québec: Tax Credit for Home-Support Services for Seniors
Contact no.: 418-266-1016 - Revenu Québec: Tax Credit for Senior’s Activities
Contact no.: 418-266-1016
Manitoba
- Government of Manitoba: Manitoba Health Card and Coverage
Contact no.: 204-786-7365 or 204-786-7366 - Government of Manitoba: Health Coverage
Contact no.: 204-786-7365 or 204-786-7366 - Government of Manitoba: Housing & Care Planning
Contact no.: 204-945-3744 - Government of Manitoba: The Manitoba Seniors Home Modification Program
Contact no.: 204-945-3744
Memory Clinics
Memory clinics have a team of healthcare specialists who provide diagnosis assessments for dementia and follow-up treatments for patients. These healthcare specialists will determine whether individuals have dementia by conducting memory tests and neurological exams.
If individuals are diagnosed with dementia, the memory clinic will discuss the assessment results with the individual and explore available treatment options, which may involve other professionals such as social workers, physicians, and occupational therapists.
Memory clinics can also help caregivers get a better understanding of their loved ones’ situation and receive guidance on how to support their loved ones.
In most cases, you will require a referral from your family doctor or other healthcare professional before receiving an assessment at a memory clinic. Some memory clinics are subsidized by the provincial government or territorial government, so individuals should bring their health cards and check to see if services are available at no cost.
Memory Clinics in Different Provinces:
Ontario
- Yee Hong (provides Cantonese and Mandarin services)
Contact no.: 416-321-6333 - University Health Network
Contact no.: 416-603-5232 - Mount Sinai Hospital: Memory Clinics in the Greater Toronto Area
Contact no.: 416-596-4200 - Toronto Dementia Network
Contact no.: 416-322-6560 - The Centre for Addiction and Mental Health
Contact no.: 416-535-8501 ext.33448 - Toronto Memory Program
Contact no.: 416-386-9761 - Toronto Western Hospital
Contact no.: 416-603-5232 - Sunnybrook Health Sciences Centre
Contact no.: 416-480-6100 ext.4551 - Baycrest Centre
Contact no.: 416-785-2444 - North York General Hospital
Contact no.: 416-756-6871 - MINT Memory Clinic
Contact no.: 226-541-1884
British Columbia
- The Victoria Memory Clinic
Contact no.: 250-881-1145 - Okanagan Clinical Trials
Contact no.: 250-862-8141 - The Medical Arts Health Research Group
Contact no.: 888-736-0665 - North Shore Memory Clinic
Contact no.: 604-900-1942 - Vancouver Island Psychological Services
Contact no.: 250-727-7060 - Perpetual Health Centre
Contact no.: 250-595-1363
Alberta
- Kaye Edmonton Clinic
Contact no.: 780-248-1774 - Memory Medicine Calgary – Elevated Health Clinic
Contact no.: 403-243-6695
Quebec
- Jewish General Hospital
Contact no.: 514-340-7501 - McGill University Research Center for Studies in Aging (MCSA)
Contact no.: 514-766-2010 - Clinique Neuro-Outaouais
Contact no.: 819-777-2500
Manitoba
- Winnipeg Regional Health Authority: Early Cognitive Change Clinic for Older Adults
Contact no.: 204-237-2979 - Winnipeg Regional Health Authority: Geriatric Psychology Services
Contact no.: 204-237-2979
Memory Clinics
Memory clinics have a team of healthcare specialists who provide diagnosis assessments for dementia and follow-up treatments for patients. These healthcare specialists will determine whether individuals have dementia by conducting memory tests and neurological exams.
If individuals are diagnosed with dementia, the memory clinic will discuss the assessment results with the individual and explore available treatment options, which may involve other professionals such as social workers, physicians, and occupational therapists.
Memory clinics can also help caregivers get a better understanding of their loved ones’ situation and receive guidance on how to support their loved ones.
In most cases, you will require a referral from your family doctor or other healthcare professional before receiving an assessment at a memory clinic. Some memory clinics are subsidized by the provincial government or territorial government, so individuals should bring their health cards and check to see if services are available at no cost.
Memory Clinics in Different Provinces:
Ontario
- Yee Hong (provides Cantonese and Mandarin services)
Contact no.: 416-321-6333 - University Health Network
Contact no.: 416-603-5232 - Mount Sinai Hospital: Memory Clinics in the Greater Toronto Area
Contact no.: 416-596-4200 - Toronto Dementia Network
Contact no.: 416-322-6560 - The Centre for Addiction and Mental Health
Contact no.: 416-535-8501 ext.33448 - Toronto Memory Program
Contact no.: 416-386-9761 - Toronto Western Hospital
Contact no.: 416-603-5232 - Sunnybrook Health Sciences Centre
Contact no.: 416-480-6100 ext.4551 - Baycrest Centre
Contact no.: 416-785-2444 - North York General Hospital
Contact no.: 416-756-6871 - MINT Memory Clinic
Contact no.: 226-541-1884
British Columbia
- The Victoria Memory Clinic
Contact no.: 250-881-1145 - Okanagan Clinical Trials
Contact no.: 250-862-8141 - The Medical Arts Health Research Group
Contact no.: 888-736-0665 - North Shore Memory Clinic
Contact no.: 604-900-1942 - Vancouver Island Psychological Services
Contact no.: 250-727-7060 - Perpetual Health Centre
Contact no.: 250-595-1363
Alberta
- Kaye Edmonton Clinic
Contact no.: 780-248-1774 - Memory Medicine Calgary – Elevated Health Clinic
Contact no.: 403-243-6695
Quebec
- Jewish General Hospital
Contact no.: 514-340-7501 - McGill University Research Center for Studies in Aging (MCSA)
Contact no.: 514-766-2010 - Clinique Neuro-Outaouais
Contact no.: 819-777-2500
Manitoba
- Winnipeg Regional Health Authority: Early Cognitive Change Clinic for Older Adults
Contact no.: 204-237-2979 - Winnipeg Regional Health Authority: Geriatric Psychology Services
Contact no.: 204-237-2979
Home Care
Home care refers to a range of healthcare and personal support services provided to individuals with dementia in their own homes. Home care can include personal care services, such as oral care, bathing, dressing, medication assistance, and mobility support.
Home care can also include homemaking services such as cleaning, laundry, shopping, and meal preparation. Other in-home services may include medical care provided by healthcare professionals, such as physical therapists, occupational therapists, and nurses.
Home care services can help individuals with dementia maintain their independence and quality of life within their own homes. Home care also provides essential support for caregivers, allowing them to take a break from caregiving.
Generally, you can reach out to your local organization responsible for coordinating home care services to access the support you or your loved ones need. The care coordinator will discuss you or your loved one’s healthcare needs and complete assessments to determine eligibility. Home care and support services are available from both publicly subsidized and private pay providers.
Home Care Services in Different Provinces:
Ontario
- Yee Hong: Home Care Services (provide Cantonese and Mandarin Services)
Contact no.: 416-940-4809 - Government of Ontario: Ontario Health atHome
Contact no.: 310-2222 - Ca Information Network: Find local health and community services across Ontario (Steps: Choose your geographic area, then select Home Health and Community Supports, then select In Home Personal Support)
Contact no.: 416-506-9888 - Carefirst: Home Care Service (provides Cantonese and Mandarin services)
Contact no.: 416-502-2323 - Senior Persons Living Connected (SPLC): Assistance with Personal Care (provides Cantonese and Mandarin services)
Contact no.: 416-493-3333 - TransCare Home Care Services (provide Cantonese and Mandarin services)
Contact no.: 416-750-9885 - Living Assistance Services (provide Cantonese and Mandarin services)
Contact no.: 905-758-2486
British Columbia
- Government of British Columbia: Home Care
Contact no.: 800-663-7867 - Government of British Columbia: Home Support
Contact no.: 800-663-7867 - Health & Home Care Society of BC: Meals on Wheels (provide Cantonese or Mandarin services)
Contact no.: 604-733-6614 - U.C.C.E.S.S.: Hastings-Sunrise Better at Home (provide Cantonese or Mandarin services)
Contact no.: 604-375-0248 - U.C.C.E.S.S.: Surrey-Whalley Better at Home (provides Cantonese or Mandarin services)
Contact no.: 604-445-0759
Alberta
- Alberta Health Services: Home Care
Contact no.:
– North: 855-371-4122
– Edmonton: 780-496-1300
– Central: 855-371-4122
– Calgary: 403-943-1920 or 888-943-1920
– South Zone: 866-388-6380 - Alberta Health Services: Keeping You Well and Independent – Home Care
Contact no.:
– North: 855-371-4122
– Edmonton: 780-496-1300
– Central: 855-371-4122
– Calgary: 403-943-1920 or 888-943-1920
– South Zone: 866-388-6380
Quebec
- CISSS de l’Outaouais: Home care support services
Contact no.: 811
Manitoba
- Government of Manitoba: Home Care Services in Manitoba
Contact no.:
– Interlake-Eastern: 855-347-8500
– Northern: 204-687-4870
– Prairie Mountain: 204-483-5000
– Southern: 204-428-2720
– Winnipeg: 204-926-7000 - Winnipeg Regional Health Authority: Home Care
Contact no.:
– Interlake-Eastern: 855-347-8500
– Northern: 204-687-4870
– Prairie Mountain: 204-483-5000
– Southern: 204-428-2720
– Winnipeg: 204-926-7000 - Government of Manitoba: Your Guide to Home Care Services in Manitoba
Contact no.: 204-788-8330
Home Care
Home care refers to a range of healthcare and personal support services provided to individuals with dementia in their own homes. Home care can include personal care services, such as oral care, bathing, dressing, medication assistance, and mobility support.
Home care can also include homemaking services such as cleaning, laundry, shopping, and meal preparation. Other in-home services may include medical care provided by healthcare professionals, such as physical therapists, occupational therapists, and nurses.
Home care services can help individuals with dementia maintain their independence and quality of life within their own homes. Home care also provides essential support for caregivers, allowing them to take a break from caregiving.
Generally, you can reach out to your local organization responsible for coordinating home care services to access the support you or your loved ones need. The care coordinator will discuss you or your loved one’s healthcare needs and complete assessments to determine eligibility. Home care and support services are available from both publicly subsidized and private pay providers.
Home Care Services in Different Provinces:
Ontario
- Yee Hong: Home Care Services (provide Cantonese and Mandarin Services)
Contact no.: 416-940-4809 - Government of Ontario: Ontario Health atHome
Contact no.: 310-2222 - Ca Information Network: Find local health and community services across Ontario (Steps: Choose your geographic area, then select Home Health and Community Supports, then select In Home Personal Support)
Contact no.: 416-506-9888 - Carefirst: Home Care Service (provides Cantonese and Mandarin services)
Contact no.: 416-502-2323 - Senior Persons Living Connected (SPLC): Assistance with Personal Care (provides Cantonese and Mandarin services)
Contact no.: 416-493-3333 - TransCare Home Care Services (provide Cantonese and Mandarin services)
Contact no.: 416-750-9885 - Living Assistance Services (provide Cantonese and Mandarin services)
Contact no.: 905-758-2486
British Columbia
- Government of British Columbia: Home Care
Contact no.: 800-663-7867 - Government of British Columbia: Home Support
Contact no.: 800-663-7867 - Health & Home Care Society of BC: Meals on Wheels (provide Cantonese or Mandarin services)
Contact no.: 604-733-6614 - U.C.C.E.S.S.: Hastings-Sunrise Better at Home (provide Cantonese or Mandarin services)
Contact no.: 604-375-0248 - U.C.C.E.S.S.: Surrey-Whalley Better at Home (provides Cantonese or Mandarin services)
Contact no.: 604-445-0759
Alberta
- Alberta Health Services: Home Care
Contact no.:
– North: 855-371-4122
– Edmonton: 780-496-1300
– Central: 855-371-4122
– Calgary: 403-943-1920 or 888-943-1920
– South Zone: 866-388-6380 - Alberta Health Services: Keeping You Well and Independent – Home Care
Contact no.:
– North: 855-371-4122
– Edmonton: 780-496-1300
– Central: 855-371-4122
– Calgary: 403-943-1920 or 888-943-1920
– South Zone: 866-388-6380
Quebec
- CISSS de l’Outaouais: Home care support services
Contact no.: 811
Manitoba
- Government of Manitoba: Home Care Services in Manitoba
Contact no.:
Interlake-Eastern: 855-347-8500
Northern: 204-687-4870
Prairie Mountain: 204-483-5000
Southern: 204-428-2720
Winnipeg: 204-926-7000 - Winnipeg Regional Health Authority: Home Care
Contact no.:
Interlake-Eastern: 855-347-8500
Northern: 204-687-4870
Prairie Mountain: 204-483-5000
Southern: 204-428-2720
Winnipeg: 204-926-7000 - Government of Manitoba: Your Guide to Home Care Services in Manitoba
Contact no.: 204-788-8330
Adult Day Programs
Adult day programs provide a half or full day of structured and supervised social, recreational, physical, and educational activities for individuals living with dementia in a group setting. Participants receive meals, snacks, and assistance with activities of daily living during the program.
There are also culturally appropriate adult day programs for Chinese individuals with dementia. These day programs will provide culturally specific activities such as Chinese painting and tai chi, and have Cantonese or Mandarin-speaking staff.
Adult day programs help prevent social isolation, maintain mental and physical functioning of individuals with dementia, and encourages independent living in the community. Additionally, these programs provide respite for caregivers and allow them to take breaks for self-care, which can support their mental health and well-being.
Often times, family doctors or local organizations responsible for care coordination can provide information and referrals to adult day programs. Care coordinators will assess the individual’s eligibility and assist with the admission process.
Adult day programs may be funded by the provincial government or territorial government , but in many cases, participants are required to pay a co-payment for each day they attend. Some adult day programs also offer transportation services to and from the individual’s home at a reduced cost. The costs and types of activities may vary depending on the organization.
Adult Day Programs in Different Provinces:
Ontario
- Yee Hong: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.:
– Scarborough McNicoll: 416-412-4571 ext.2621
– Community Health Education Centre: 416-412-4571 ext.2361
– Markham: 416-412-4571 ext.3603
– Mississauga: 416-412-4571 ext.4301 - YeeHong: Adult Day Program – Memory Training and Activity Centre (Scarborough Finch) (provides Cantonese and Mandarin services)
Contact no.: 416-412-4571 ext.5612 - Ca Information Network: Find local adult day programs across Ontario.
(Steps: Choose your geographic area, then select > Home Health and Community Supports, then select Adult Day Programs)
Contact no.: 416-506-9888 - Home and Community Care Support Services: Adult Day Programs
Contact no.: 310-2222 - Carefirst: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 416-847-0277 - Senior Persons Living Connected (SPLC): Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 416-493-3333 - Trans Care: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 416-750-9885 - West Neighbourhood House: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 416-532-7586 ext.146 - Alzheimer Society of York Region: D.A.Y. Centre
Contact no.:
– Aurora: 905-726-3477
– Thornhill: 905-731-6611
– Stouffville: 905-726-3477 - WoodGreen Community Services: Seniors Day Programs
Contact no.: 416-572-3575
British Columbia
- Government of British Columbia: Adult Day Services
Contact no.: 800-663-7867 - Vancouver Coastal Health: Find a location: Adult Day Program
Contact no.:
– Lower mainland: 604-736-2033
– Outside Lower Mainland: 866-884-0888 - GAIA Community Care and Wellness Society: Seniors All-round Development Day Program (provides Cantonese and Mandarin services)
Contact no.: 778-223-7236 - S.U.C.C.E.S.S.: Adult Day Programs (provide Cantonese and Mandarin services)
Contact no.: 604-608-8813 or 604-242-0704 - South Vancouver Neighbourhood House: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 604-324-6212 - Cedar Cottage Neighbourhood House: Adult Day Programs (provide Cantonese and Mandarin services)
Contact no.: 604-874-4231 - Renfrew Collingwood Senior’s Society: Chown Adult Day Centre (provides Cantonese and Mandarin services)
Contact no.: 604-430-1441 - Health & Home Care Society of BC: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 604-733-6614
Alberta
- Alberta Health Services: Adult Day Program
Contact no.: 811 - Alzheimer Society of Calgary and Alberta Health Services: Club 36 Adult Day Program
Contact no.: 403-290-0110 - The Calgary Chinese Elderly Citizens’ Association: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 403-269-6122 - Wing Kei Care Centres: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 403-277-7433
Quebec
- Contactivity Centre: List of Day Centres
Contact no.: 514-932-2326 - L’Hôpital chinois de Montréal: Adult Day Centre (provide Cantonese or Mandarin services)
Contact no.: 514-871-0961 - Alzheimer Society of Rive-Sud: Day Center and Respite Halt
Contact no.: 450-442-3333 ext.240 - Évasion – Centre De Jour Alternatif: Day Centre
Contact no.: 514-738-5151
Adult Day Programs
Adult day programs provide a half or full day of structured and supervised social, recreational, physical, and educational activities for individuals living with dementia in a group setting. Participants receive meals, snacks, and assistance with activities of daily living during the program.
There are also culturally appropriate adult day programs for Chinese individuals with dementia. These day programs will provide culturally specific activities such as Chinese painting and tai chi, and have Cantonese or Mandarin-speaking staff.
Adult day programs help prevent social isolation, maintain mental and physical functioning of individuals with dementia, and encourages independent living in the community. Additionally, these programs provide respite for caregivers and allow them to take breaks for self-care, which can support their mental health and well-being.
Often times, family doctors or local organizations responsible for care coordination can provide information and referrals to adult day programs. Care coordinators will assess the individual’s eligibility and assist with the admission process.
Adult day programs may be funded by the provincial government or territorial government , but in many cases, participants are required to pay a co-payment for each day they attend. Some adult day programs also offer transportation services to and from the individual’s home at a reduced cost. The costs and types of activities may vary depending on the organization.
Adult Day Programs in Different Provinces:
Ontario
- Yee Hong: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.:
– Scarborough McNicoll: 416-412-4571 ext.2621
– Community Health Education Centre: 416-412-4571 ext.2361
– Markham: 416-412-4571 ext.3603
– Mississauga: 416-412-4571 ext.4301 - YeeHong: Adult Day Program – Memory Training and Activity Centre (Scarborough Finch) (provides Cantonese and Mandarin services)
Contact no.: 416-412-4571 ext.5612 - Ca Information Network: Find local adult day programs across Ontario.
(Steps: Choose your geographic area, then select > Home Health and Community Supports, then select Adult Day Programs)
Contact no.: 416-506-9888 - Home and Community Care Support Services: Adult Day Programs
Contact no.: 310-2222 - Carefirst: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 416-847-0277 - Senior Persons Living Connected (SPLC): Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 416-493-3333 - Trans Care: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 416-750-9885 - West Neighbourhood House: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 416-532-7586 ext.146 - Alzheimer Society of York Region: D.A.Y. Centre
Contact no.:
– Aurora: 905-726-3477
– Thornhill: 905-731-6611
– Stouffville: 905-726-3477 - WoodGreen Community Services: Seniors Day Programs
Contact no.: 416-572-3575
British Columbia
- Government of British Columbia: Adult Day Services
Contact no.: 800-663-7867 - Vancouver Coastal Health: Find a location: Adult Day Program
Contact no.:
– Lower mainland: 604-736-2033
– Outside Lower Mainland: 866-884-0888 - GAIA Community Care and Wellness Society: Seniors All-round Development Day Program (provides Cantonese and Mandarin services)
Contact no.: 778-223-7236 - S.U.C.C.E.S.S.: Adult Day Programs (provide Cantonese and Mandarin services)
Contact no.: 604-608-8813 or 604-242-0704 - South Vancouver Neighbourhood House: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 604-324-6212 - Cedar Cottage Neighbourhood House: Adult Day Programs (provide Cantonese and Mandarin services)
Contact no.: 604-874-4231 - Renfrew Collingwood Senior’s Society: Chown Adult Day Centre (provides Cantonese and Mandarin services)
Contact no.: 604-430-1441 - Health & Home Care Society of BC: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 604-733-6614
Alberta
- Alberta Health Services: Adult Day Program
Contact no.: 811 - Alzheimer Society of Calgary and Alberta Health Services: Club 36 Adult Day Program
Contact no.: 403-290-0110 - The Calgary Chinese Elderly Citizens’ Association: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 403-269-6122 - Wing Kei Care Centres: Adult Day Program (provides Cantonese and Mandarin services)
Contact no.: 403-277-7433
Quebec
- Contactivity Centre: List of Day Centres
Contact no.: 514-932-2326 - L’Hôpital chinois de Montréal: Adult Day Centre (provide Cantonese or Mandarin services)
Contact no.: 514-871-0961 - Alzheimer Society of Rive-Sud: Day Center and Respite Halt
Contact no.: 450-442-3333 ext.240 - Évasion – Centre De Jour Alternatif: Day Centre
Contact no.: 514-738-5151
Long-term Care Home
Long-term care homes (also known as “nursing homes” or “residential care homes”) provide 24-hour nursing, personal and medical care, and other support services for individuals with complex care needs.
Long-term care homes are staffed by an interdisciplinary team including registered nurses, dietitians, physiotherapists, social workers, and personal support workers who provide a range of supports, including medical and nursing care, social services, recreation programs, dietary services, and housekeeping services.
There are long-term care homes that provide culturally and linguistically appropriate services for Chinese individuals. These homes respect and address the cultural, linguistic, and spiritual practices and needs of Chinese residents.
When should long-term care services be considered?
Due to cognitive or functional decline, individuals with dementia may have high care needs and encounter challenges while living in the community. As a result, they may require extensive care, including 24-hour nursing and personal care.
When you or your loved one’s care needs cannot be met in the community, a long-term care home can be an alternative caregiving option. It is important to remember that there are no right or wrong decisions. Your choice should prioritize meeting the needs of you or your loved one.
When choosing a long-term care home, there are many factors to consider, such as location, culture and language, food options, room type, and cost and subsidies.
Short stays in long-term care homes
When there is an abrupt change in the support system of individuals with dementia, caregivers can consider applying for a short stay in long-term care homes. This service provides care for individuals with dementia within a long-term care home for a short-term period.
How to apply for long-term care home admission
In most cases, you can reach out to your family doctor or local organization responsible for care coordination to access long-term care homes. A care coordinator will review you or your loved one’s needs and conduct assessments (such as interRAI and capacity assessments) to determine eligibility.
Long-Term Care Homes in Different Provinces:
Ontario
- Yee Hong Centre for Geriatric Care: Long-Term Care (provides Cantonese and Mandarin services)
Contact no.: 416-321-0777 - Government of Ontario: Choosing a long-term care home
Contact no.: 416-327-4327 - Government of Ontario: Search for homes
Contact no.: 416-327-4327 - Sinai Health/UHN Healthy Ageing and Geriatrics Program: Housing Options for Older Adults
Contact no.: 416-586-4800 - Mon Sheong Foundation: Long-Term Care Centre (provides Cantonese and Mandarin services)
Contact no.: 905-883-9288 - Tendercare: Tendercare Living Centre (provides Cantonese and Mandarin services)
Contact no.: 416-499-2020 - City of Toronto: Fudger House (provides Cantonese and Mandarin services)
Contact no.: 416-392-5252
British Columbia
- Government of British Columbia: Long-Term Care Services
Contact no.: 800-663-7867 - Government of British Columbia: How to Arrange for Care
Contact no.: 800-663-7867 - Government of British Columbia: Care Options and Costs
Contact no.: 800-663-7867 - Government of British Columbia: Temporary Reduction of Your Client Rate
Contact no.: 800-663-7867 - Villa Cathay Care Home (provides Cantonese or Mandarin services)
Contact no.: 604-254-5621
Alberta
- Alberta Health Services: Long-Term Care
Contact no.: 811 - Government of Alberta: Continuing care – Accommodation charges
Contact no.: 780-644-8428 - Wing Kei Care Centre: Long-Term Care (provides Cantonese or Mandarin services)
Contact no.: 403-277-7433
Quebec
- Government of Quebec: Accommodation in a public facility
Contact no.: 514-873-1529 - Government of Quebec: Housing in a Long-Term Care Centre
Contact no.: 514-873-1529 - Résidences Québec: Long-term Care Homes
Contact no.: 844-422-2555
Manitoba
- Government of Manitoba: Personal Care Homes in Manitoba
Contact no.: 204-945-3744 - Winnipeg Regional Health Authority: Long-Term Care
Contact no.: 204-940-8670
Long-term Care Home
Long-term care homes (also known as “nursing homes” or “residential care homes”) provide 24-hour nursing, personal and medical care, and other support services for individuals with complex care needs.
Long-term care homes are staffed by an interdisciplinary team including registered nurses, dietitians, physiotherapists, social workers, and personal support workers who provide a range of supports, including medical and nursing care, social services, recreation programs, dietary services, and housekeeping services.
There are long-term care homes that provide culturally and linguistically appropriate services for Chinese individuals. These homes respect and address the cultural, linguistic, and spiritual practices and needs of Chinese residents.
When should long-term care services be considered?
Due to cognitive or functional decline, individuals with dementia may have high care needs and encounter challenges while living in the community. As a result, they may require extensive care, including 24-hour nursing and personal care.
When you or your loved one’s care needs cannot be met in the community, a long-term care home can be an alternative caregiving option. It is important to remember that there are no right or wrong decisions. Your choice should prioritize meeting the needs of you or your loved one.
When choosing a long-term care home, there are many factors to consider, such as location, culture and language, food options, room type, and cost and subsidies.
Short stays in long-term care homes
When there is an abrupt change in the support system of individuals with dementia, caregivers can consider applying for a short stay in long-term care homes. This service provides care for individuals with dementia within a long-term care home for a short-term period.
How to apply for long-term care home admission
In most cases, you can reach out to your family doctor or local organization responsible for care coordination to access long-term care homes. A care coordinator will review you or your loved one’s needs and conduct assessments (such as interRAI and capacity assessments) to determine eligibility.
Long-Term Care Homes in Different Provinces:
Ontario
- Yee Hong Centre for Geriatric Care: Long-Term Care (provides Cantonese and Mandarin services)
Contact no.: 416-321-0777 - Government of Ontario: Choosing a long-term care home
Contact no.: 416-327-4327 - Government of Ontario: Search for homes
Contact no.: 416-327-4327 - Sinai Health/UHN Healthy Ageing and Geriatrics Program: Housing Options for Older Adults
Contact no.: 416-586-4800 - Mon Sheong Foundation: Long-Term Care Centre (provides Cantonese and Mandarin services)
Contact no.: 905-883-9288 - Tendercare: Tendercare Living Centre (provides Cantonese and Mandarin services)
Contact no.: 416-499-2020 - City of Toronto: Fudger House (provides Cantonese and Mandarin services)
Contact no.: 416-392-5252
British Columbia
- Government of British Columbia: Long-Term Care Services
Contact no.: 800-663-7867 - Government of British Columbia: How to Arrange for Care
Contact no.: 800-663-7867 - Government of British Columbia: Care Options and Costs
Contact no.: 800-663-7867 - Government of British Columbia: Temporary Reduction of Your Client Rate
Contact no.: 800-663-7867 - Villa Cathay Care Home (provides Cantonese or Mandarin services)
Contact no.: 604-254-5621
Alberta
- Alberta Health Services: Long-Term Care
Contact no.: 811 - Government of Alberta: Continuing care – Accommodation charges
Contact no.: 780-644-8428 - Wing Kei Care Centre: Long-Term Care (provides Cantonese or Mandarin services)
Contact no.: 403-277-7433
Quebec
- Government of Quebec: Accommodation in a public facility
Contact no.: 514-873-1529 - Government of Quebec: Housing in a Long-Term Care Centre
Contact no.: 514-873-1529 - Résidences Québec: Long-term Care Homes
Contact no.: 844-422-2555
Manitoba
- Government of Manitoba: Personal Care Homes in Manitoba
Contact no.: 204-945-3744 - Winnipeg Regional Health Authority: Long-Term Care
Contact no.: 204-940-8670
Palliative Care
Palliative care[1] is a specialized healthcare approach for individuals and families facing advanced, life-limiting illnesses. Palliative care focuses on meeting the individual’s needs, rather than their prognosis.
Palliative care does not cause death to occur or make death happen sooner. The primary objective of palliative care is to provide comfort and maintain the highest possible quality of life for both the individual and their family.
By focusing on pain and symptom management, psychological support, and caregiver support, palliative care addresses an individual’s physical and psychological needs while respecting their end-of-life wishes.
Palliative care is delivered in a variety of care settings, including the individual’s home, or in hospitals, hospices, and long-term care homes. Generally, family doctors, local organizations responsible for care coordination, or local hospitals can provide information and referrals to palliative care services.
Palliative Care in Different Provinces:
Ontario
- Yee Hong Peter K. Kwok Hospice (provides Cantonese and Mandarin services)
Contact no.: 416-940-4810 - Government of Ontario: Palliative and end-of-life care
Contact no.: 416-314-5518 - Hospice Palliative Care Ontario: Finding Support and Information
Contact no.: 833-621-0728 - Ca Information Network: Find local health and community services across Ontario (Steps: Choose your geographic area, then select Palliative and End-of-Life Care, then select Hospice Palliative Care – In-Home OR Hospice Palliative Care Residences)
Contact no.: 416-506-9888 - Sinai Health/UHN Healthy Ageing and Geriatrics Program: Understanding Your Palliative Care Options
Contact no.: 416-586-4800
British Columbia
- Government of British Columbia: End-of-Life Care
Contact no.: 800-663-7867 - Government of British Columbia: BC Seniors’ Guide (p. 49)
Contact no.: 800-663-7867 - Vancouver Coastal Health: Palliative & end-of-life care
Contact no.:
– Lower mainland: 604-736-2033
– Outside Lower Mainland: 866-884-0888
Alberta
- Alberta Health Services: Palliative & end-of-life care
Contact no.: 811 - My Health Alberta: What is Palliative and End-of-Life Care
Contact no.: 403-206-9938 - Alberta Hospice Palliative Care Association: Resources Directory
Contact no.: 403-206-9938
Quebec
- Government of Quebec: Procedure for receiving palliative care
Contact no.: 514-644-4545, 418-644-4545, 450-644-4545
Manitoba
- Government of Manitoba: Palliative Care
Contact no.: 204-237-2400
Palliative Care
Palliative care[1] is a specialized healthcare approach for individuals and families facing advanced, life-limiting illnesses. Palliative care focuses on meeting the individual’s needs, rather than their prognosis.
Palliative care does not cause death to occur or make death happen sooner. The primary objective of palliative care is to provide comfort and maintain the highest possible quality of life for both the individual and their family.
By focusing on pain and symptom management, psychological support, and caregiver support, palliative care addresses an individual’s physical and psychological needs while respecting their end-of-life wishes.
Palliative care is delivered in a variety of care settings, including the individual’s home, or in hospitals, hospices, and long-term care homes. Generally, family doctors, local organizations responsible for care coordination, or local hospitals can provide information and referrals to palliative care services.
Palliative Care in Different Provinces:
Ontario
- Yee Hong Peter K. Kwok Hospice (provides Cantonese and Mandarin services)
Contact no.: 416-940-4810 - Government of Ontario: Palliative and end-of-life care
Contact no.: 416-314-5518 - Hospice Palliative Care Ontario: Finding Support and Information
Contact no.: 833-621-0728 - Ca Information Network: Find local health and community services across Ontario (Steps: Choose your geographic area, then select Palliative and End-of-Life Care, then select Hospice Palliative Care – In-Home OR Hospice Palliative Care Residences)
Contact no.: 416-506-9888 - Sinai Health/UHN Healthy Ageing and Geriatrics Program: Understanding Your Palliative Care Options
Contact no.: 416-586-4800
British Columbia
- Government of British Columbia: End-of-Life Care
Contact no.: 800-663-7867 - Government of British Columbia: BC Seniors’ Guide (p. 49)
Contact no.: 800-663-7867 - Vancouver Coastal Health: Palliative & end-of-life care
Contact no.:
– Lower mainland: 604-736-2033
– Outside Lower Mainland: 866-884-0888
Alberta
- Alberta Health Services: Palliative & end-of-life care
Contact no.: 811 - My Health Alberta: What is Palliative and End-of-Life Care
Contact no.: 403-206-9938 - Alberta Hospice Palliative Care Association: Resources Directory
Contact no.: 403-206-9938
Quebec
- Government of Quebec: Procedure for receiving palliative care
Contact no.: 514-644-4545, 418-644-4545, 450-644-4545
Manitoba
- Government of Manitoba: Palliative Care
Contact no.: 204-237-2400
References
[1] Hospice Palliative Care. Canadian Hospice Palliative Care Association. (2023, May 9). https://www.chpca.ca/about-hpc/